Arvest Bank Offers Assistance to Customers Affected by Shutdown

Wednesday, January 09 at 04:00 PM
Category: Arvest News

Arvest Bank wants to advise any loan customers dealing with a reduction in income due to the current government shutdown that help is available for those who need assistance. Customers who have concerns about their loan obligations are encouraged to contact the bank during normal business hours to discuss their options.

  • Any affected Arvest Mortgage customers can call (800) 232-5524 or visit the Arvest website to learn more about hardship assistance due to the shutdown, natural disasters or other loss of income.
  • Arvest customers with concerns about other Arvest personal loan types (auto, home equity, debt consolidation, etc.) are encouraged to call (855) 303-5479. 
  • Arvest consumer and business credit card customers should call (800) 356-8085.
  • Business customers with business and/or commercial loans should contact their local Arvest banker.

Arvest Bank understands the uncertainty created by an interruption of income by situations like this, and is committed to helping those customers who need assistance through this difficult time.

 

Tags: Arkansas, Credit Cards, Debt, Kansas, Lending and Financing, Missouri, Oklahoma
 

Arvest Branches Closed Jan. 21

Tuesday, January 08 at 06:00 AM
Category: Arvest News

In observance of Dr. Martin Luther King, Jr. Day, all Arvest branches and the customer service line will be closed on Monday, January 21.

We will resume normal hours on Tuesday, January 22.

For your convenience, you can bank 24/7 using:

Thank you for being a loyal Arvest customer! We appreciate your business.

 

Tags: Arkansas, Holiday Hours, Kansas, Missouri, Oklahoma
 

Arvest Bank Announces New Executive Positions

Wednesday, December 19 at 09:00 AM
Category: Arvest News

Arvest Bank is pleased to announce Rodney Shepard and Laura Andress have been named to newly created positions that focus on the experiences of both its customers and associates.

Shepard, previously president and CEO for Arvest in Fort Smith and the River Valley, will serve as the Chief Customer Experience Officer (CXO), effective Jan. 1. In his new role, Shepard will be responsible for maintaining a strong relationship between Arvest and its customers, and managing the overall day-to-day experience for customers and associates. Specifically, he will work with management at all levels to maintain a consistent, customer-first mentality across the bank’s physical and digital channels.

Andress, currently executive director of group human resources, will assume the title of Chief People Officer (CPO) on Jan. 1. Among other duties, Andress will be responsible for developing and executing a human resource plan of action in support of Arvest’s strategic direction. Andress will work specifically in the areas of succession planning, talent management, organizational and performance management, training and development, benefits and compensation, and associate communication.

Shepard has been with Arvest Bank for more than 25 years, and is being replaced as president and CEO in Fort Smith and the River Valley by Roger Holroyd. Shepard earned an associate degree at Carl Albert Junior College, a bachelor’s degree in management at Northeastern State University, and a master’s degree in business administration from Webster University. Additionally, he is a graduate of the Graduate School of Banking at LSU and the Mid South School of Banking at Christian Brothers University.

Shepard currently is a member of the board of directors for Mercy Health Fort Smith Communities, the University of Arkansas – Fort Smith Foundation, the Fort Smith Boys and Girls Club, and also serves on the Community Bankers Council for the American Bankers Association. Among other civic endeavors, he is a past chairman of the board for the Fort Smith Regional Chamber of Commerce, has worked on behalf of the United Way, the Fort Smith Riverfront Blues Society, the Single Parent Scholarship Fund, and was presented the Carl Albert State College Distinguished Alumni Award in 2006. Shepard and his wife, Lisa, live in Fort Smith and have two children.

Andress joined Arvest in 2004 – following 13 years as an attorney and partner at a Fayetteville law firm – to become director of group human resources. She earned both a bachelor’s degree in psychology and a law degree at the University of Arkansas. During her time as an attorney, Andress was licensed by the United States District Court for the Eastern District of Arkansas, the United States District Court for the Western District of Arkansas, and the United States Court of Appeals for the Eighth Circuit.

As director and executive director of human resources at Arvest, Andress has been charged with managing risk and building programs to develop talent and increase communication and associate engagement across the organizational footprint. Andress lives in Springdale and has two children.

Tags: Arkansas, Arvest, Kansas, Missouri, Oklahoma
 

Arvest Bank Welcomes Kevin Rooney

Friday, December 14 at 09:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce the hiring of Kevin Rooney.

Rooney will serve as senior vice president and commercial banker.

“Kevin has an established track record of capital-raising and assisting clients with strategic initiatives,” said Brian Lee, executive vice president and commercial loan manager. “He is a leader who has continually demonstrated the ability to uncover and serve the needs of his clients during his career. We’re thrilled to add him to the Arvest team of experienced commercial bankers.”

Rooney most recently worked as a senior vice president, relationship manager with Bank of America Merrill Lynch, where he helped build and expand the Great Plains region. Rooney also spent time with Aquila, Inc., practicing mergers and acquisitions work. He is a corporate finance professional with extensive commercial and investment banking experience.

Among other civic endeavors, Rooney currently serves on the National WWI Museum and Memorial board of trustees and on the Eisenhower Foundation board of directors.

Rooney earned bachelor’s and master’s degrees from the University of Notre Dame. He is based at the Arvest branch located at 6300 Nall Ave. in Mission, Kan.

Tags: Arvest, Kansas, Kansas City, Missouri
 

Arvest Bank Welcomes Darla Marler to Treasury Management

Thursday, December 13 at 08:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce that Darla Marler has joined the bank as a treasury management sales advisor serving the Joplin and Springfield markets.

After spending six years in healthcare, Marler returns to her banking roots with over 10 years of commercial banking and treasury management experience. In her new role at Arvest Bank, she will be responsible for working with commercial clients through a consultative approach, focusing on how to leverage technology and fraud prevention services to enhance efficiency of their company’s cash flow.

“Darla brings a wealth of commercial banking and treasury management knowledge to Arvest, as well as familiarity with the region she will be supporting,” said Carolyn Kennedy, executive director of the Treasury Management division. “She will be able to support her business clients to find ways to maximize their payables and receivables processes, along with providing solutions for potential barriers that may be limiting their ability to grow. We believe Darla is well-suited to provide a high level of expertise and support to the clients in her region and look forward to what she will be able to achieve in her new role with Arvest.”

Marler received her bachelor’s degree in communication from Missouri State University and is a graduate of the Richardson’s Consultative Sales Training course. Born and raised in Springfield, Marler has three children and was previously involved with the United Way and served as chair on the advisory board of the Lutheran Family and Children Services, and served on the board for the local chapter of the National Multiple Sclerosis (MS) Society.

About Arvest

Arvest Bank, named by Forbes magazine as one of “America’s Best Large Employers” for 2018, operates more than 270 bank branches in Arkansas, Oklahoma, Missouri and Kansas through a group of 14 locally managed banks, each with its own board and management team. These banks serve customers in more than 135 communities, with extended weekday banking hours at many locations. Arvest also provides a wide range of banking services including loans, deposits, treasury management, credit cards, mortgage loans and mortgage servicing. Arvest is an Equal Housing Lender and Member FDIC.About Arvest Wealth Management

Arvest Wealth Management offers wealth management, trust services and insurance products. Investments and Insurance Products: Not FDIC Insured, May Lose Value and Not Guaranteed by the Bank. Trust services provided by Arvest Bank.

 

 

 

Tags: Arvest, Joplin, Missouri, Springfield, Treasury Management

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